Water Damage Restoration Services, Houston, TX

Mold
Water
Fire
Air Ducts

24/7 Emergency Water Cleanup & Damage Repair in Houston

Protect Your Harris County Home From Costly Water Damage.

A flooded home or commercial space can be devastating, You may not know what to do next. Your valuables and equipment may be at risk, water may be sitting on your floors causing more damage, and you may think all hope is lost. Whatever the situation may be, our Houston water damage service team at Lone Star Pro Services can help.

Working with your Insurance

Dealing with insurance after water damage can feel confusing and stressful. Our team works directly with your insurance provider to help document the damage, explain the mitigation and restoration process, and support your claim from start to finish.

Below is how we help with the insurance process:

IICRC Certified Certifications to handle water damage

Our technicians are trained to identify different types of water damage, measure moisture levels, and document conditions accurately. This training helps prevent secondary damage like mold growth and supports clear communication with insurance companies throughout the claim process.

TDLR stands for Texas Department of Licensing and Regulation. These are state regulated licenses in Texas.

  • MRC – Mold Remediation Contractor

Allows Lone Star Pro Services to legally perform mold remediation work in Texas. This is required by law for mold removal jobs over 25 square feet.

  • HVAC – Heating, Ventilation, and Air Conditioning

Authorizes work on HVAC systems, including air handling units, ductwork, and ventilation systems that can be affected by mold or moisture.

  • RCO – Residential Contractor

This covers residential construction and repair work. This allows us to repairs and rebuilds after water or mold damage.

IICRC stands for Institute of Inspection, Cleaning and Restoration Certification. This is the leading national standard for restoration work.

  • WRT – Water Restoration Technician

We are certified to properly dry structures after water damage using industry approved methods.

  • AMRT – Applied Microbial Remediation Technician

We received specialized training in mold remediation, containment, removal, and prevention.

  • ASD – Applied Structural Drying

Advanced certification for drying complex building structures and materials correctly to prevent mold growth.

MICRO certifications focus on mold inspection, indoor air quality, and environmental health.

  • CMRC – Council Certified Microbial Remediation Consultant

Advanced expertise in designing mold remediation plans and ensuring work is done safely and correctly.

  • CMI – Certified Mold Inspector

Qualified to inspect homes, identify mold sources, and recommend proper remediation steps.

  • CHST – Certified Health and Safety Technician

Training focused on job site safety, contamination control, and protecting occupants and workers.

The Best Water Damage Restoration Near You

When water damage affects your property, choosing the right water damage company matters. At Lone Star Pro Services, we understand how stressful water damage can be, and our experienced team is committed to responding quickly, documenting the damage properly, and helping protect your home or business from further issues.

Rapid Response
Licensed technicians
Advanced Equipment
Satisfaction Guaranteed

Understanding Water Damage

Learn how water damage can affect your property.

Water damage happens when unwanted water enters a home or building and starts affecting walls, floors, ceilings, or belongings. It can come from many sources like burst pipes, roof leaks, appliance failures, flooding, or storm runoff. Even a small leak can turn into a serious issue if it is not handled quickly.

Once water enters a structure, it does not stay in one place. It travels through drywall, wood framing, insulation, and flooring by absorption and gravity. Materials that appear dry on the surface can remain wet internally for days or weeks.

Local Causes of Water Damage

Houston’s humid climate and heavy rainfall make water damage a common problem. The city averages over 50 inches of rain each year, with the highest risk during hurricane season from June through November. Heavy storms can cause rivers and bayous to overflow, leading to flooding in homes and businesses. Burst pipes are also frequent, often caused by aging plumbing or sudden pressure changes.

Houston’s large urban layout adds to the risk. Concrete surfaces limit natural drainage, increasing the chance of flash flooding, and the city’s coastal location makes storm surge a continued concern. Because of these local conditions, water restoration in Houston, TX requires experience and knowledge of regional weather patterns. Lone Star Pro Services uses this local insight to provide effective, targeted restoration solutions.

The 3 Types of Water Damage

How different types of water affect damage cleanup.

Water damage is classified by the type of water involved, not by how much water you see. Each type affects health risk, cleanup methods, and restoration cost.

1. Clean Water (Category 1)

This type of water comes from a clean source and is not an immediate health risk. However, if it is not dried and removed within 24 to 48 hours, it can become contaminated and turn into a more serious water damage issue.

Examples include:

  • Broken or leaking supply lines
  • Overflowing sinks or bathtubs without contaminants
  • Rainwater entering through a roof or window

2. Gray Water (Category 2)

This comes from a clean source and does not pose an immediate health risk. Gray water can carry bacteria and organic matter. Materials affected often need partial removal because thorough cleaning alone may not be enough.

Examples include:

  • Washing machine or dishwasher discharge
  • Toilet overflows with urine only
  • Water from sump pump failures

3. Black Water (Category 3)

Black water is highly contaminated and poses serious health risks. It contains harmful bacteria, toxins, and microorganisms, and often requires the removal of affected materials and the use of protective equipment during cleanup.

Examples include:

  • Sewage backups
  • Flooding from rivers, streets, or storm surge
  • Toilet overflows with solid waste

Subtle Signs You Need a Damage Assessment

Do you need water damage services?

  • The musky smell of mold or mildew – If you have a leak in a part of your home that isn’t ventilated properly, then you might experience mold or mildew growth. This will often happen in parts of your home you don’t frequent, like the inside of a wall or ceiling, and when in doubt, trust your nose, because these growths produce a noticeable smell.
  • Cracked wall paint – Not every instance of water damage in Houston is going to produce a water stain that’s in your line of sight. Sometimes, the water pressure is enough to only crack your wall paint, which might not seem like much, but there could be more water damage on the other side of the wall.
  • An unusually high water bill – Another sign you should request water damage service in Houston is if your water bill is through the roof. This means that there’s likely a significant leak somewhere and if left unattended, you could end up with a water bill that’s noticeably higher.
  • The water meter test – If you ever want to test if you have a leak somewhere on your property, turn off all your water and head to your water meter. If the dial isn’t at zero, then you have a leak somewhere that could be causing damage to your home.

Why Timely Water Damage Restoration Is Crucial

Addressing water damage promptly is crucial for several reasons:

  • Prevent Mold Growth: Moisture promotes mold growth, which can start within 24-48 hours. Mold not only damages property but can also cause health issues like respiratory problems and allergic reactions.
  • Minimize Structural Damage: Prolonged exposure to water can weaken building materials and structures, leading to costly repairs. Timely restoration helps maintain the integrity of your home or business.
  • Reduce Health Risks: Standing water and moisture can contribute to the development of mold and mildew, which can affect indoor air quality and lead to health problems.

Timely intervention also mitigates the risk of electrical hazards. Water can seep into electrical wiring and outlets, posing a serious risk of shock or even fire. By quickly restoring and drying affected areas, Lone Star Pro Services significantly reduces the likelihood of such dangers.

Furthermore, addressing water damage promptly can save homeowners from costly repairs down the line, preserving the value of their property.

Moisture mapping equipment detecting hidden moisture in a residential home during mold inspection
Water damage drying and clean up with professional air movers placed on exposed subfloor.

Lone Star Pro Services | Water Damage Cleanup Process

1. Assessing the Damage

The process starts with an inspection to find where water has spread and which materials are affected. Tools are used to detect moisture in walls, floors, and ceilings, including areas that are not visible.

We seal off the affected areas to keep mold from spreading to other parts of the property. Barriers and controlled airflow are used to keep the work area contained during remediation.

Mold affected materials are removed or cleaned depending on the situation. Surfaces are treated using professional cleaning methods designed specifically for mold removal.

Once drying is complete, we confirm the area is dry and provide guidance to help prevent future water damage, such as addressing moisture sources and improving airflow.

Lone Star Pro's 5-Star Reviews

We are proud to have earned the trust and confidence of our customers through our commitment to excellence and exceptional service.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.8128 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent128 reviews
Posted on Google Google
Karen W profile picture
Karen W
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The crew at Lone Star Pro has been awesome. They are on-time, on-schedule, thorough, and very professional. I am very happy with their service and would recommend them.
Posted on Google Google
Jen Macdonell profile picture
Jen Macdonell
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George and his team were incredibly caring and professional. Our home has never smelled or looked so clean. Moving back into the place that gave our family mold illness was scary and emotional. I am extremely grateful to Lone Star Pro for making that transition easier on our hearts and minds. We would absolutely recommend them and their services. Thanks again, George
Posted on Google Google
Ashley Price profile picture
Ashley Price
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
George and his crew were beyond amazing!!! They were so clean and thorough… and so polite!!! When your house seems to be in shambles they made us feel like there was light at the end of the tunnel. George’s honesty, the kind you don’t come across that often, and knowledge made us feel so taken care of and we knew we were in good hands.
Posted on Google Google
Stephanie Walker profile picture
Stephanie Walker
22 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable, kind, and flexible. Crew went above and beyond to be helpful and kind.
Posted on Google Google
Nathan Cleavinger profile picture
Nathan Cleavinger
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George hit it out of the park on many levels. He was honest, open, and offerred a number of referalls to help us work through our house issues. I appreciate that he showeed he was genuinely interested in helping us solve our issue, rather than just trying to make a profit off us.
Posted on Google Google
Laura Torres profile picture
Laura Torres
54 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service. George and all of his employees take great pride in their work. Very professional and high quality. So rare to see someone so passionate about their work and doing a good job.
Posted on Google Google
Ginny Heller profile picture
Ginny Heller
103 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George and his crew were the best people to work with for our mold remediation. Having gone through this 3 times now they have been the best by far! Extremely professional and reliable. George really does care about each client and making sure they can move back into a clean and safe environment. We appreciate all that they did for us!
Posted on Google Google
Helen He profile picture
Helen He
171 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lone Star Pro Services provide a comprehensive consultation and high quality work. George, the business owner, is very knowledgeable and gives his customers all possible options and never pushes customers to do any unnecessary work.
Posted on Google Google
Nick Sammons profile picture
Nick Sammons
171 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lone Star was a fabulous choice for my remediation needs. Even a 3rd party inspector was impressed with their work. If you need upfront conversations about what you need done, incredible communication and professional work these are your people.
Posted on Google Google
Victoria Fisher profile picture
Victoria Fisher
195 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I didn’t use their services, but I did reach out to inquire information on air duct cleaning a couple of weeks ago. George pointed me in the right direction and I am so thankful. He saved us a lot of money. Also thankful that he understands those of us with CIRS. I then recommended him to a friend of mine whose son is extremely sensitive for a new build they were having issues with, because of everything I’d heard of about Lone Star and how I know they take care of sensitive groups over a typical remediation company. She spoke so highly of him as well. Their house passed their post remediation test through the best mold inspection company I’ve known since they started. Now I also know who to use should, God forbid, I personally need their services. I will continue to recommend Lone Star to those having issues with mold, because I know they’ll do it right. George is a wonderful man. Thank you from both me and my friend, George!

FAQ's

Water mitigation focuses on stopping the damage from getting worse. It is usually the first step after a flood, leak, or storm damage and includes removing water, drying the area, and preventing mold growth. The goal is to protect the home and reduce further damage.

Water restoration comes after mitigation. This step involves repairing and rebuilding what was damaged, such as drywall, flooring, cabinets, and other materials. Restoration returns the property to a safe and livable condition once the water issue is under control.

Most homeowners insurance policies cover water damage when it is caused by a sudden and accidental event, such as a burst pipe or an appliance leak. Coverage may include repairs to the structure of the home as well as damaged personal belongings.

It is important to review your policy carefully, as damage caused by long-term leaks or neglect is often not covered. Acting quickly when water damage is discovered can help improve coverage outcomes. Our team can assist homeowners with the insurance process and help explain what to expect during a claim.

Water damage should be addressed as soon as possible in Houston, TX to prevent further damage and mold growth. It is crucial to contact a professional water damage service promptly to mitigate the impact of the water damage.

When selecting a mold remediation service, it is important to consider factors such as the company’s reputation, certification, experience, and approach to customer service. Lone Star Pro Services stands out by offering transparent, eco-friendly, and community-rooted solutions. Our IICRC certification and use of green products ensure industry-standard results with minimal environmental impact.

Testimonials and reviews can provide insights into customer satisfaction and service reliability. Evaluate the company's commitment to conducting thorough assessments and offering personalized remediation plans to address unique needs effectively. Choosing a mold restoration company near you, establishes a foundation of trust and ensures high-quality care for your property.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.8128 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent128 reviews
Posted on Google Google
Karen W profile picture
Karen W
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The crew at Lone Star Pro has been awesome. They are on-time, on-schedule, thorough, and very professional. I am very happy with their service and would recommend them.
Posted on Google Google
Jen Macdonell profile picture
Jen Macdonell
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George and his team were incredibly caring and professional. Our home has never smelled or looked so clean. Moving back into the place that gave our family mold illness was scary and emotional. I am extremely grateful to Lone Star Pro for making that transition easier on our hearts and minds. We would absolutely recommend them and their services. Thanks again, George
Posted on Google Google
Ashley Price profile picture
Ashley Price
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
George and his crew were beyond amazing!!! They were so clean and thorough… and so polite!!! When your house seems to be in shambles they made us feel like there was light at the end of the tunnel. George’s honesty, the kind you don’t come across that often, and knowledge made us feel so taken care of and we knew we were in good hands.
Posted on Google Google
Stephanie Walker profile picture
Stephanie Walker
22 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable, kind, and flexible. Crew went above and beyond to be helpful and kind.
Posted on Google Google
Nathan Cleavinger profile picture
Nathan Cleavinger
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George hit it out of the park on many levels. He was honest, open, and offerred a number of referalls to help us work through our house issues. I appreciate that he showeed he was genuinely interested in helping us solve our issue, rather than just trying to make a profit off us.
Posted on Google Google
Laura Torres profile picture
Laura Torres
54 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service. George and all of his employees take great pride in their work. Very professional and high quality. So rare to see someone so passionate about their work and doing a good job.
Posted on Google Google
Ginny Heller profile picture
Ginny Heller
103 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
George and his crew were the best people to work with for our mold remediation. Having gone through this 3 times now they have been the best by far! Extremely professional and reliable. George really does care about each client and making sure they can move back into a clean and safe environment. We appreciate all that they did for us!
Posted on Google Google
Helen He profile picture
Helen He
171 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lone Star Pro Services provide a comprehensive consultation and high quality work. George, the business owner, is very knowledgeable and gives his customers all possible options and never pushes customers to do any unnecessary work.
Posted on Google Google
Nick Sammons profile picture
Nick Sammons
171 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lone Star was a fabulous choice for my remediation needs. Even a 3rd party inspector was impressed with their work. If you need upfront conversations about what you need done, incredible communication and professional work these are your people.
Posted on Google Google
Victoria Fisher profile picture
Victoria Fisher
195 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I didn’t use their services, but I did reach out to inquire information on air duct cleaning a couple of weeks ago. George pointed me in the right direction and I am so thankful. He saved us a lot of money. Also thankful that he understands those of us with CIRS. I then recommended him to a friend of mine whose son is extremely sensitive for a new build they were having issues with, because of everything I’d heard of about Lone Star and how I know they take care of sensitive groups over a typical remediation company. She spoke so highly of him as well. Their house passed their post remediation test through the best mold inspection company I’ve known since they started. Now I also know who to use should, God forbid, I personally need their services. I will continue to recommend Lone Star to those having issues with mold, because I know they’ll do it right. George is a wonderful man. Thank you from both me and my friend, George!

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